GRS Recruitment is working closely with an online brand based in Limassol who are searching for a driven and experienced Account Manager Team Leader to join our fast-growing team. In this role, you will lead a talented team of Account Managers, nurture client relationships, and contribute to the continued growth of our global B2B operations. If you’re passionate about leadership, client satisfaction, and driving revenue, this is an exciting opportunity to make a real impact. If you're a proactive leader who thrives in a fast-paced, client-focused environment, we want to hear from you! Apply now to join a dynamic team and play a pivotal role in driving our global success.
MAIN DUTIES AND RESPONSIBILITIES
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Lead and manage a team of Account Managers, ensuring top performance in handling B2B client accounts. Foster a collaborative environment and support the professional development of each team member.
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Build strong, trusted relationships with key B2B partners. Work closely with the Sales team to onboard new clients and maintain long-term partnerships. Regularly hold review meetings to address client needs.
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Proactively drive upselling initiatives, promoting new products and premium offerings to existing clients. Collaborate with clients to expand product use and achieve revenue targets.
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Facilitate smooth cooperation between Account Managers and departments such as Product, CRM, Operations, and Compliance. Ensure timely and effective communication to resolve client inquiries.
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Oversee multiple client accounts, ensuring efficient daily operations and clear communication. Report on KPIs, revenue, and key client metrics to senior leadership.
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Align the team with business goals, ensuring individual and collective targets are met. Monitor performance and implement strategies to achieve departmental KPIs.
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Understand partner marketing strategies and business needs. Provide training and support for team growth and success.
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Ensure excellent communication between the team and clients, addressing inquiries quickly and fostering long-lasting partnerships.
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Represent the company at industry events and trade shows, engaging with potential clients and showcasing products. Be available for business travel as needed.
CANDIDATE PROFILE
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Solid experience in team leadership, preferably in Account Management or B2B services.
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Strong leadership and coaching skills, with a focus on performance management.
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Proven relationship-building and client management abilities.
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Experience in collaborating with internal teams across functions.
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Excellent problem-solving and coordination skills.
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Fluent in English with exceptional communication, negotiation, and presentation skills.
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Experience with CRM software and MS Office (particularly Excel).
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Self-motivated with a results-driven mindset.
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Attention to detail and high-quality work.
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European citizenship required.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.