Trading Platforms Administrator

GRS Recruitment are working in partnership with a well-known and growing Forex firm who are searching for a high-caliber individual for the position of Trading Platforms Administrator to become part of their growing global workforce in Limassol, Cyprus. The successful candidate will be responsible for managing, administering, and providing internal and external support for MT4, MT5, and proprietary trading platforms. If you are detail-oriented, results-driven, and a highly motivated individual with extensive hands-on trading platforms experience we would love to speak with you today. Reach out to Hayley Buckle at GRS Recruitment for more information.

• Act as the main point of contact for operational and system issues, logging, and escalating issues with relevant teams across global business units
• Oversee client-facing trading platform support
• Manage trade/price disputes and liaise with the LPs where needed
• Continually review and analyze the Client Journey and suggest improvements to provide a First-class Service to Institutional and Retail clients 
• Assess and analyze customer-related statistics and data, review patterns, and trends
• Add new markets to product offering
• Maintain website market information and update with new and existing instruments
• Plan and conduct training on systems and procedures to maintain the highest quality standards
• Manage MT4, MT5, and proprietary trading platforms administration
• Supervise FIX API client journey, including account set-up, liaising with all stakeholders, etc.
• Guide PAMM/MAM software administration, test new providers, etc.
• Conduct tests on systems, bug-finding, documenting issues, and full UAT analysis
• Provide weekly & monthly MI reports and presentations
• Handle the EMIR, ASIC, and Trade reconciliation reports
• Manage project priorities and provide regular progress updates on project status

• Extensive hands-on experience in trading platforms administration
• Educated to BA/MS degree or the equivalent in Computer Science, Computer Engineering, Information Technology
• In-depth understanding and knowledge of Economics and Finance
• Must be a dynamic, self-motivated, and detail-oriented individual with problem-solving mind-set
• Strong communication skills and ability to interact at all levels of the company and with clients in a professional manner maintaining effective communication
• Ability to work in a fast-paced, demanding, and multicultural environment
• Demonstrable project implementation experience, working as part of a wider team of technology specialists
• Excellent command of the English language
• Willingness to work on a flexible schedule