A fast-growing international Fintech Company are working with GRS to recruit an Account Manager to join their dynamic and goal-driven team of Fintech Professionals. The successful candidate will have the ability to build and manage relationships with B2B customers, ideally within the payments space. If this sounds like the new step you have been looking for reach out to Zoe Andreou at GRS Recruitment for more information.
MAIN DUTIES AND RESPONSIBILITIES
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Operate as the point of contact to existing merchant accounts, servicing and positioning them for healthy growth. Proactively evaluate and respond to customer needs on an ongoing basis. You will act as first point of contact for merchants in terms of the Company’s product, delivering expertise, education, and guidance to support their payment
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Generate sales among client accounts, including upselling and cross-selling.
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Establish and manage productive, professional relationships with key personnel within merchant organizations and leverage those relationships to drive the best possible merchant experience.
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Collaborate with multiple teams within the Company to ensure the best possible merchant experience.
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Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicate these to product and management personnel.
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Reach company growth and strategic targets by focusing on meeting merchant needs
CANDIDATE PROFILE
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Minimum 1 year of experience in an account management/sales role at a payment’s institution.
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Experience in the payments industry from the merchant side an advantage.
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Strong written and verbal communication skills in English (additional languages a plus).
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Exceptional interpersonal skills and the ability to develop communication and work effectively across management levels within the company and within the merchant organization.
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A proactive, self-motivated individual with good time- and task-management skills in a fast-paced environment.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Ross Pitman,
ross@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.