GRS Recruitment is excited to announce a new opportunity for a Back Office and KYC Officer to join a dynamic gaming company based in Nicosia. Our client is looking to hire a Backoffice and KYC Officer to strengthen our compliance and operational capacity. This is a fantastic chance to become a pivotal part of a growing organization.
MAIN DUTIES AND RESPONSIBILTIES
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Review customer accounts and verify documentation (ID, proof of address, source of funds, etc.) in line with regulatory requirements
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Conduct risk-based customer due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring
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Investigate potential suspicious activity and escalate cases to the MLRO when necessary. Backoffice Operations
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Monitor player activity and account behavior using the platform’s backoffice tools
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Handle tasks related to account management including updates, restrictions, and closures as per internal procedures
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Assist in the processing of deposits, withdrawals, and transaction reviews
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Support the Payments, Customer Support, and Compliance teams with account-level investigations and queries
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Ensure all procedures are followed according to company policies and local regulatory frameworks (e.g., AML, GDPR)
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Maintain accurate and up-to-date records of KYC reviews and account actions
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Assist in regulatory reporting and audits where required
CANDIDATE PROFILE
- Minimum 1 year of proven experience in a similar role within the betting, gaming, financial services, or fintech industry
- Strong understanding of KYC, AML, and responsible gambling principles
- Certification in Anti-Money Laundering (AML) – either completed or currently pursuing a recognized AML Certification (e.g., CySEC, ICA, ACAMS) is not mandatory but will be considered an advantage
- Experience using Backoffice systems/platforms and familiarity with player lifecycle management
- Detail-oriented with strong analytical and problem-solving skills
- Ability to work independently and manage multiple priorities under pressure
- Excellent written and verbal communication skills in Greek and English
- Strong ethical standards, discretion, and professionalism
COMAPNY BENEFITS
- Competitive salary package
- Hybrid work model that promotes flexibility and supports a healthy work-life balance
- A supportive, professional, and compliance-focused work environment
- Opportunities for career growth and development.
- Medical Insurance
- Gym Facilities
- Working Hours: 09:00-17:00 and 17:00-23:00/ 2 offs per week the week. Afternoon and weekend shifts are from home.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Ioulia Ananikidou, ioulia@grsrecruitment.com quoting the above job reference or call +357 25 342 729 for further information.
