Our client, a reputable pharmaceutical organisation based in Nicosia, is seeking a Biomedical Technical Department Manager. The ideal candidate will be responsible for defining the strategy and ensuring the smooth, effective, and efficient operation of the technical department, so as to ensure excellent, more efficient, and effective technical support and maintenance of the equipment, thereby contributing to maximum customer satisfaction, cost reduction, as well as the efficiency, effectiveness, and success of the company. his is an exciting opportunity to join a growing organisation known for its commitment to innovation and quality within the pharmaceutical sector. If you meet the above criteria and are eager to contribute your expertise within a forward-thinking pharmaceutical company, we invite you to apply today.
MAIN DUTIES AND RESPONSIBILITIES
- Responsible for the efficiency of the department
- Define the technical department's strategy for the maintenance and support of the equipment
- Plan and monitors the progress of maintenance, support, and equipment installation tasks
- Supervise the upgrade, testing, inspection, and implementation of new equipment
- Communicate with suppliers regarding equipment-related issues
- Supervise the execution of quality checks on the equipment
- Analyse and forecast the item needs for equipment maintenance so that purchases are made in a timely manner for better customer service and at the lowest cost.
- Work with the Purchasing Manager for the procurement of necessary items/products for the department to ensure the proper functioning of the equipment traded by the company.
- Work with the Sales Manager to better serve customers
- Provide recommendations to the company's management regarding equipment issues
- Develop and implement strategies for saving financial resources
- Participate in meetings and conferences to stay informed about new market trends and to connect with suppliers
- Ensure that the equipment complies with relevant laws and regulations
- Supervise preventive maintenance and preventive on-site visits to ensure that the work is carried out in the most appropriate manner
- Ensure that the machine histories are updated in the company's software
- Ensure that the company's software is updated after communication with customers regarding equipment issues
- Evaluate the equipment that the company trades and prepares reports to the Management
- Evaluate suppliers regarding the adequacy of the information provided about the equipment and prepares reports for the Management
- Responsible for drafting and preparing reports for clients regarding the equipment
- Participate in meetings with suppliers
- Supervise and resolve difficult customer issues and performs challenging maintenance and repairs
- Supervise the creation of the department's executives' program
- Set evaluation criteria for the department's staff
- Set goals and KPIs for the department
- Has overall responsibility for the evaluations of all department employees
- Recognise the hiring needs for the department
- Train, guide, and motivate the members of the department
- Supervise and evaluate subordinates
- Manage the department's budget
- Know the company's products excellently
- Represents the company at various events and forges strategic alliances
- Design and oversee the implementation and updating of all policies and procedures of the Technical department, always keeping the company's overall strategy in mind
- Adheres to the company's policies and procedures
- Creates and maintains strong interpersonal relationships with clients and other stakeholders
- Participate in the hiring process of employees in his department
- Report the training needs of the technical department
- Identify and approve educational needs for his department
- Handle difficult and serious problems that arise in his department
- Maintain professional and technical knowledge by participating in various workshops, seminars, creating personal networks, etc
- Oversee the maintenance of a safe, organised, and clean workspace
- Other related duties
CANDIDATE PROFILE
- Degree in Mechanical Engineering, Electronic Engineering, Biomedical Engineering, or another related field
- Master’s degree in business administration, Electrical Engineering, Biomedical Engineering, or another related field
- 5 years of experience in a similar position
- Excellent knowledge of Greek and English languages
- Excellent knowledge of computers (Word, Excel, PowerPoint)
- Excellent knowledge of the medical technology equipment market
- Leadership and managerial skills
- Excellent communication skills
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Emilios Eracleous, emilios@grsrecruitment.com quoting the above job reference or call +357 25 342 723 for further information.