A leading IT software company based in the southern area of Malta is looking for a Technology Advisor/Account Manager to join their Customer Success team in Malta. You will be responsible for attaining revenue and customer satisfaction metrics through sales excellence and relationship excellence practices with clients and prospects – developing, managing, and realizing a pipeline of opportunities. The ideal person will have at least 2 years’ experience in selling complex, business and IT consulting services to local and/or i-gaming customers. If you feel you are looking for a role which offers hybrid working, then we look forward to receiving your CV for this Malta based Technology Advisor/Account Manager role.
MAIN DUTIES AND RESPONSIBILITIES
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Routinely engaging with clients and prospects and building connections with decision-makers;
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Articulating the value of new digital technologies and their potential to transform how business is conducted
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Using effective communication techniques to elicit clients’ pain points and understand their business requirements
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Identifying opportunities from such engagements and developing and delivering professional proposals that match such requirements
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Driving opportunities towards timely closure through effective coordination of pre-sales activities, consistent follow-up and successful negotiation
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Appropriately reporting on status of opportunities to the Management team through the Company’s CRM system as well as other methods, and escalating whenever necessary
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Assisting in the development and execution of marketing and business development strategies, especially in relation to new business and emerging streams of revenue in line with the company’s growth strategy
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Coordinating with internal teams and external suppliers to ensure timely and accurate delivery of services
CANDIDATE PROFILE
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A good understanding of latest technology trends and able to articulate their business value to CxO and IT Decision Maker audience
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Possess strong communication and articulation skills to build trusted relationships with customers
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Be a team player and able to work well with colleagues towards accomplishing common goals
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Have excellent oral and written communication and presentation skills
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Have strong organisational, prioritisation, and time management skills to ensure achievement of yearly objectives
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Act with integrity and honesty, knowing how to commit and deliver on promises
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Have at least 2 years of experience in selling complex, business and IT consulting services to local and/or i-gaming customers
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Ability to travel and attend industry events, as required
COMPANY BENEFITS
To apply for this position, please email your CV to Michelle Cooper, michellec@grsrecruitment.com quoting the above job reference or call +356 21680800 for further information.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.