Are you an energetic, people-oriented professional with a passion for health, fitness, and exceptional service? We're looking for a Club Operations Supervisor to join our client’s dynamic team and lead the daily operations of their premium fitness club. This is a supervisory role working closely with our operations Director to ensure a smooth, welcoming, and top-tier experience for our members across all departments. If you’re ready to lead a vibrant team, keep operations running seamlessly, and grow in a positive and energetic environment, we’d love to hear from you!
MAIN DUTIES AND RESPONSIBILITIES
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Manage the fitness booking system (full training provided)
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Conduct studio tours and assist clients with registration, booking, and purchases
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Handle phone and email communications
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Manage customer feedback and complaints with a positive, professional approach
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Oversee cleanliness and functionality of all workout areas, equipment, and facilities (including A/C, lighting, treadmills, changing rooms, etc.)
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Work closely with the housekeeping team to maintain pristine studio and communal areas
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Monitor and manage stock levels of toiletries and cleaning supplies
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Schedule quarterly maintenance of laundry appliances
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Place weekly bar supply orders
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Keep fridge, freezer, and storage areas stocked and organized
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Update stock and product listings on the Wolt Merchant Portal
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Promote current promotions, highlight best-sellers, and upsell merchandise
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Keep inventory organized and attractive to boost sales
CANDIDATE PROFILE
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1–2 years of experience in a Receptionist, Secretary, or similar customer-facing role
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Excellent communication skills in both English and Greek (written & verbal)
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Naturally friendly and service-oriented, with strong public relations skills
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Detail-driven, highly organized, and solution-focused
COMPANY BENEFITS
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Complimentary access to daily workout sessions
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One free shake per day
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Paid overtime
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22 business days of annual leave
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Working Hours: Monday – Friday
Shift 1: 6am – 2pm,
Shift 2: 2pm – 10pm and
Saturdays (twice a month): 7am – 3pm
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Ioulia Ananikidou, ioulia@grsrecruitment.com quoting the above job reference or call 25342729 for further information.