Our esteemed client, a vibrant and innovative IT company based in Larnaca, is seeking a customer-focused professional to manage client relationships, support onboarding, increase account revenue and improve customer retention. This role is perfect for professionals passionate about delivering exceptional customer experiences and fostering long-term relationships.
MAIN DUTIES AND RESPONSIBILITIES
- Follow up on quotations and new client enquiries.
- Manage client onboarding and service activation.
- Maintain regular contact with customers to ensure satisfaction and identify growth opportunities.
- Drive upselling, cross-selling and customer retention.
- Update CRM records and track sales opportunities.
- Support resellers and partners when required.
CANDIDATE PROFILE
- 1–3+ years of experience in customer success, account management or sales support.
- Basic knowledge of IT, hosting or cloud services is an advantage.
- Strong communication, relationship management and organisational skills.
- Comfortable with proactive customer outreach and CRM systems.
- Proactive, detail-oriented and commercially minded.
- Fluent in written and spoken English.
SALARY AND BENEFITS
- €17,000 - €23,000 Gross Per Annum.
- Salary will be determined based on experience, qualifications, and skills. The advertised salary range is indicative, any offer will reflect the successful candidate’s suitability.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Emilios Eracleous, emilios@grsrecruitment.com quoting the above job reference or call +357 25 342 723 for further information.