A global leader in financial services, offering innovative investment solutions and strategic consulting, are working with GRS to recruit a Customer Support / Back Office Officer for their seafront Limassol offices. The company provides expert insights into the financial markets, asset management, and business development. The successful candidate will have 1-2 years of experience in a similar role in the Forex sector. Join the team and be part of a company dedicated to creating impactful solutions in financial markets and beyond. If you feel you have the necessary skills and experience, then we look forward to receiving your CV for the Limassol based Customer Support / Back Office Officer role.
MAIN DUTIES AND RESPONSIBILITIES
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Providing new clients support in relation to account onboarding
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Providing existing clients with ongoing support in relation to the operation of their account
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Working with internal stakeholders to ensure requests are resolved
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Ensuring appropriate delivery of communications to new and existing clients
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Managing website live chat, phone and email communication channels when needed.
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Perform Back Office duties as required and update Customer records.
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Ensure that all duties are performed in line with the necessary KYC, AML, and due diligence controls.
CANDIDATE PROFILE
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Bachelor's degree in finance, economics, or any other related field.
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University Degree in Economics/Finance/Business or in a related field
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Practical knowledge of/ or interest in foreign exchange, derivatives trading, investing, or the financial markets
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Client focused with the ability to foster good relationships
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Ability to take instructions, learn concepts quickly and apply those in a practice setting
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Excellent relationship management skills
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Strong interpersonal, communication and presentation skills
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Multitask
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Strong knowledge on Microsoft Office
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Excellent command in English language (written and verbal) is a must!
BENEFITS
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Discretionary yearly bonuses.
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25 days paid leave annually.
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Modern offices by the sea (Front line)
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Participation in company’s medical insurance scheme.
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Lunch at work on a weekly basis.
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A rapidly growing team, with importance placed on culture and team building.
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Industry-specific training if interested to know more about the business.
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Multiple opportunities for training, growth, personal and professional development.
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Possibilties for travelling between other office locations around the world.
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Working hours are 08:00-17:00 or 07:00-16:00 with an hour lunch break (no shifts) Monday- Friday.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Ross Pitman,
ross@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.