GRS Recruitment are working in partnership with a dynamic and expanding technology company specialising in the entertainment sector, who are searching for a German speaking Customer support officer to join the Paphos based team. The mission of our client is to deliver an unmatched entertainment experience to their customers through advanced technologies and innovative solutions. If you are looking for your next career move in Customer Support and speak fluent German, we would love to hear from you today
MAIN DUTIES AND RESPONSIBILITIES
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Advice and support with customer inquiries:
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Coordinating and managing customer inquiries and appointments
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Maintaining and processing customer inquiries in the ERP system
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Assistance with customer travel planning
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Checking and confirming incoming payments
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Maintenance of customer data: Conscientious maintenance and updating of customer data
CANDIDATE PROFILE
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Clear and confident telephone manner with previous customer support experience.
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Fluent spoken and written German and English.
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Excellent PC skills.
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Flexible with work hours which may include evening and weekends.
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A friendly and open demeanor.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
