A global and long-standing investments company with offices in Cyprus is working in partnership with GRS Recruitment to hire a Digital & IT Support Officer based in Nicosia. The company are currently in the process of recruiting a highly motivated and skilled Digital and IT Support Officer. As a key member of the IT department, the ideal candidate will be responsible for providing exceptional technical support to all users and ensuring the smooth operation of the ICT infrastructure. If this role sounds interesting to you, GRS Recruitment looks forward to receiving your CV for this Nicosia based ‘Digital & IT Support Officer’ role.
MAIN DUTIES AND REPSONSIBILITES
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Assist with IT projects, including system upgrades, software deployments, and network expansions.
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Perform local and remote testing on equipment, including running computer programs to diagnose and solve hardware/software faults
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Provide first-line technical support to users via phone, email and in-person for hardware issues, OS and software troubleshooting
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Conduct routine system audits and maintain server system inventory and documentation
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Install, configure and support Microsoft based IT infrastructure throughout the company
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Installing and configuring computer hardware operating systems and applications
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Setting up new users' accounts and profiles and dealing with password issues
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Design and develop in-house .NET and SQL Server based applications and reports
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Install in-house software and reports and train the users
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Test modified programs to ensure user data accuracy and modifications have no adverse impact on systems operation
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Assist with the administration of user accounts and access control systems.
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Monitor and maintain IT infrastructure, including servers, networks, and other devices.
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Stay up to date on the latest IT trends and technologies.
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Perform other related projects and duties as assigned
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Supporting the roll-out of new applications and migration to new technologies
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Create and maintain technical documentation and procedures.
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Troubleshoot and resolve network issues, including network connectivity and performance problems.
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Troubleshooting simple server-related issues
CANDIDATE PROFILE
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Bachelor’s degree in IT, Computer Technology, Computer Engineering or equivalent
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Excellent command of Greek and English language
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Excellent troubleshooting skills and comfortable working independently and as part of a team.
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Outstanding Computer literacy. Very good knowledge and experience in Windows OS and MS Office Suite. Basic knowledge of Active Directory (DNS, DHCP, TCP/IP), Group Policy, Terminal servers. Basic knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
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Strong communication skills and able to effectively communicate technical information to non-technical users.
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Proactive problem-solver taking initiative and always eager to learn new skills.
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Highly organized and detail oriented.
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Strong work ethic and able to manage multiple tasks simultaneously.
COMPANY BENEFITS
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Attractive compensation and bonus reward system
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Excellent career development potential and support
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Provident Fund & 13th salary
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Friday afternoons off
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Alex Evangelides, alex@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.