A leading IT Solutions firm is searching for an Enterprise Support Executive to join their team in Malta. You will lead the design, implementation, and optimization of cutting-edge ICT server and storage solutions, ensuring seamless performance and efficiency for clients. The ideal candidate will have 3 to 5 years’ experience in a similar role and have a clean driving license. If you feel you have the necessary skills and experience, then GRS look forward to receiving your CV for this Malta based Enterprise Support Executive role.
DUTIES AND RESPONSIBILITIES
-
Design, Implement, and Optimize: Lead the design, implementation, and optimization of cutting-edge ICT server and storage solutions, ensuring seamless performance and efficiency for our clients.
-
Stay Ahead of Technology: Keep up-to-date with the latest server and storage innovations, deploying and supporting the best solutions at our end customers.
-
Hands-On System Support: Provide hands-on system maintenance and administration for Server and Storage Solutions, including VMware ESXi, Linux, and Microsoft Windows operating systems.
-
Multi-Task and Prioritize: Manage and prioritize multiple tasks simultaneously, ensuring fast, effective responses to customer needs.
-
Vendor and Patch Management: Coordinate vendor notifications, manage patches, and oversee updates to ensure minimal disruption and maximum system performance.
-
Troubleshooting and Post-Support: Resolve client issues remotely and follow up to ensure systems are fully functional after troubleshooting, tracking all issues accurately in the process.
-
Continuous Learning and Improvement: Research new technologies, earn certifications, and continuously improve your skills to bring the best solutions to our clients.
-
Relationship Building: Foster strong relationships with customers and suppliers, ensuring a positive and collaborative environment.
-
Adaptable Support: Take on any additional responsibilities that align with your competencies, supporting the team and company’s success.
CANDIDATE PROFILE
-
Innovation and Problem Solving: A creative, open-minded individual who thrives on bringing ideas to life and tackling challenges head-on.
-
Customer-Focused Professional: A team player who builds strong, professional relationships with customers, responding to their needs in a timely and thoughtful manner.
-
Experienced and Skilled: 3-5 years in a similar role with strong troubleshooting and analytical abilities.
-
Experience with Dell or other vendor technologies: Storage solutions and server operating systems (Windows/Linux) is a plus.
-
Clear Communicator: Effective in both written and spoken English, with the ability to explain technical issues clearly.
-
Tech-Savvy and Certified: Familiarity with virtualized environments (mainly VMware), backup solutions, networking, and relevant certifications are a bonus. A Bachelor’s degree in IT is preferred.
-
Driving License: A valid B Driving License is required.
COMPANY BENEFITS
-
Excellent career growth and training opportunities
-
A safe work from home environment when needed
-
A well-built team of like-minded individuals who form a cohesive and co-operative work environment
-
The chance to work with brand new products and be a part of their development, exposure, and growth
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
If you are ready to take the next step in your career and believe you fit the above criteria, we encourage you to apply for the Permanent Enterprise Support Executive position today!