GRS Recruitment is thrilled to support our client, a dynamic and growing Fintech company, in their search for a Permanent Fraud Manager based in Limassol. With a commitment to providing innovative payment solutions, this private company is looking for a candidate who possesses a strong understanding of payments and a proven track record in fraud management within the fintech sector. The perfect candidate will lead efforts to prevent, detect, and mitigate fraud risks across the payment ecosystem. The Fraud Manager will play a critical role in monitoring merchant activities, identifying high-risk patterns, implementing fraud prevention strategies, and ensuring compliance with regulatory standards. If you are looking to make a significant impact in a small, dedicated team, this role could be an excellent fit for you.
DUTIES AND RESPONSIBILITIES
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Oversee the fraud operations and monitoring systems, ensuring optimal performance and timely responses to alerts.
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Implement and refine workflows for fraud detection, investigation, and resolution to improve operational efficiency.
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Lead the review and management of suspicious merchant transactions, escalating and resolving cases swiftly to mitigate potential losses.
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Act as the first point of escalation for fraud-related issues from the merchant support team.
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Provide guidance and operational solutions to high-risk merchants to reduce fraudulent activity.
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Liaise with the merchant onboarding team to ensure fraud checks are fully integrated into the operational workflow.
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Foster strong collaboration with other operational teams, such as settlements, merchant support, and risk, to streamline processes.
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Manage and optimize fraud prevention tools, ensuring rules and algorithms are updated to address evolving fraud patterns.
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Conduct regular performance reviews of fraud detection systems, recommending improvements as needed.
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Monitor and report key fraud performance metrics.
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Assess fraud trends and patterns to proactively adjust operational fraud controls.
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Develop scalable fraud operations strategies to support business growth and increasing transaction volumes.
CANDIDATE PROFILE
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3+ years of operational experience in fraud management in merchant acquiring or payments.
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Understanding of fraud risks in the payment industry and ability to develop effective mitigation strategies.
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Strong knowledge of fraud prevention systems and tools.
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Expertise in managing high volumes of fraud alerts and prioritizing tasks for operational efficiency.
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Someone who has strong decision-making skills and a proactive approach to operational challenges.
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Proficiency in analyzing large datasets to identify fraud patterns and develop predictive models.
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Understanding of statistical techniques to assess risk and make data-driven decisions.
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Data mining, with a knowledge of SQL, Python, BI are key to support the ability to build evolving risk analytics.
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Knowledge of relevant regulations (e.g., PCI DSS, PSD2) and ability to ensure compliance.
COMPANY BENEFITS
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Competitive salary package.
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Opportunity to work in a growing Fintech environment.
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Collaborative and supportive team culture.
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Potential for professional growth and development.
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Flexible work environment.
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
