GRS Recruitment are working with a fast-growing company revolutionising the insurance industry through smart processes and technology-driven solutions. Our goal is to make insurance applications faster, more accurate, and scalable while reducing human error and improving customer experience. As a Customer Application Specialist, you will be responsible for managing and processing customer insurance applications from start to finish. This role is highly operational at the beginning but offers exceptional long-term growth potential, including the opportunity to build and lead an entire department. A key part of your role will be identifying manual processes, especially related to document handling and helping decide when and how these should be integrated into our software. If you believe you have the right experience and enthusiasm for this role, we invite you to apply now and take the next step in your career within a reputable insurance company in Limassol. We look forward to receiving your application.
DUTIES AND RESPONSIBILITIES
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Process customer insurance applications end-to-end, including:
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Uploading and managing documents
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Setting up digital signatures
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Entering personal and contract details
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Reviewing applications for completeness and accuracy
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Sending applications to the correct internal departments or external partners
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Ensuring contracts are successfully concluded
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Communicate with internal teams, partners, and departments via messaging tools, email, and when necessary phone follow-ups
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Analyse manual work steps and collaborate with the team to determine:
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Maintain accuracy, efficiency, and reliability as application volume increases
CANDIDATE PROFILE
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German: Native level (mandatory)
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Proven experience in the insurance industry, ideally with customer applications or policy processing
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Strong attention to detail and process-oriented mindset
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Comfortable working with multiple software tools and digital documents
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Willingness to use the phone when necessary to resolve issues
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Open to relocation
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Structured, reliable, and able to scale performance as workload grows
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 724 for further information.