German Speaking Customer Application Specialist (Insurance)

GRS Recruitment is partnering with a fast-growing, tech-driven insurance brokerage that’s changing the way the industry works. We’re looking for a Customer Application Specialist to manage insurance applications from start to finish.
This is a hands-on role with strong long-term potential, including the chance to help build and lead a future department. You’ll also play a key role in identifying manual processes, especially those related to documents and helping transform them into intelligent software solutions.
If you’re motivated, detail-focused, and ready to grow your career with a respected insurance company in Limassol, apply now and take the next step.

DUTIES AND RESPONSIBILITIES

• Process customer insurance applications end-to-end, including:
• Uploading and managing documents
• Setting up digital signatures
• Entering personal and contract details
• Reviewing applications for completeness and accuracy
• Sending applications to the correct internal departments or external partners
• Ensuring contracts are successfully concluded
• Communicate with internal teams, partners, and departments via messaging tools, email, and when necessary phone follow-ups
• Analyse manual work steps and collaborate with the team to determine:
• Maintain accuracy, efficiency, and reliability as application volume increases

CANDIDATE PROFILE

• German: Native level (mandatory)
• Proven experience in the insurance industry, ideally with customer applications or policy processing
• Strong attention to detail and process-oriented mindset
• Comfortable working with multiple software tools and digital documents
• Willingness to use the phone when necessary to resolve issues
• Open to relocation
• Structured, reliable, and able to scale performance as workload grows