German Speaking Onboarding Manager

icon Malta
icon Sales & Marketing
JOB DESCRIPTION

Ref#3730

 

A fully licensed FX Brokerage company specialising in Forex and CFDs with offices in Malta and other European locations is looking for a German speaking Onboarding Manager to join their team in Malta. The ideal candidate will have experience in a FX and be fluent in German. If you feel you have the necessary skills and experience for this role, then GRS look forward to receiving your CV for this Malta based German speaking Onboarding Manager role.
 
MAIN DUTIES AND RESPONSIBILITIES
  • Ensure that all reports and data feeds necessary for the running of the team are kept up date and in line with latest regulations and guidelines.
  • Assisting Compliance officer on certain occasions to investigate flagged customers.
  • Conducting Enhanced Due Diligence when necessary.
  • Responsible for ensuring that daily reports, verification queues and withdrawal queues meet the business Service Level Agreements and customer expectations.
  • Setting team and individual goals, managing the rota and the daily scheduling.
  • Full ownership of the Customer Due Diligence journey.
  • Full ownership of Complaints.
  • Full ownership of Freezing Orders.
CANDIDATE PROFILE
  • Fluent in English and German
  • Excellent people management skills with proven ability to coordinate daily activities and rota plaining
  • Excellent communication skills
  • Ability to work under pressure and manage competing priorities
  • Understanding of money laundering and customer due diligence
  • Ability to summaries issues, journey improvements and communicate this to technical team
COMPANY BENEFITS
  • Fully regulated FX firm
  • Great base salary plus excellent commission
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Laura Constantinou, laura@grsrecruitment.com quoting the above job reference or call +356 27780664 for further information.

 

 

Job Summary
  • icon
    14 November 2022
  • icon
    Permanent
  • 3730
  • laura@grsrecruitment.com
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