IT Support Officer

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A well-established Electronic Money Institution regulated by the Central Bank of Cyprus with Head Offices in Cyprus are working with GRS to recruit an IT Support Officer to join their Larnaca based team.  The successful candidate must have previous experience as an IT Support Officer ideally within a banking institution and must have proven experience in end-user support and in working within a Windows Domain Infrastructure.  If you are looking for an opportunity to join a reputable company, we are looking forward to receiving your application for this Larnaca based IT Support Officer role.
  • End-user support
  • Working within a Windows Domain Infrastructure
  • Responsible for the maintenance, configuration, and reliable operation of computer systems, servers (HPE, Dell), and virtualization.
  • Administer and support core Microsoft technology. (AD-DS, DNS, DHCP, CA, DFS, Hyper-V, etc.).
  • Administer and support VMware technology for high availability computing systems (VCenter, ESXI)
  • Track vulnerabilities and patching status of all operating systems, applications, and systems (WSUS, SCCM, GFI LanGard).
  • Administering Mail System on premise, clustered enterprise environment, handling mail routing, web filtering, application control and mail-flow related issues, and Mail Archiving solution.
  • Administer and support for VDI Solution.
  • Administering Enterprise Storage Systems Dell EMC (Vplex, Unity, VNX, Recovery-Point, Data Domain, MDS Switches).
  • Administering systems security by configuring, monitoring, and maintaining virus protection software (Kaspersky, Bit9, Fireeye HX), SPAM firewall gateways (Barracuda, Cisco Ironport, Fireeye EX), and mail Encryption PGP (Symantec Messaging Gateway).
  • Track vulnerabilities and patching status of all operating systems, applications, and systems (WSUS, SCCM, GFI LanGard).
  • Ensuring user access rights are implemented correctly
  • Monitoring server software and hardware
  • Install applications on servers/desktops as instructed
  • Assist in performing system/hardware installations and repairs
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • Handle the Intrusion Detection and Protection system.
  • Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures (Veritas NetBackup, Veeam, CA Arcserve, Networker).
  • University degree in Computer Sciences or Computer engineering
  • 2 years of experience in a similar field preferably in banking systems
  • Fluency in English both verbal and written is a must
  • Knowledge of IIS Web Services and SSL Certificates
  • Knowledge of other web servers (Tomcat, Apache Web Server, JBOSS, Websphere etc.) is a plus
  • Experience in any programming languages (JAVA / J2EE, .NET Frameworks, Javascript etc.) will be considered as an advantage
  • Previous experience in Linux and UNIX systems is a plus
  • Private medical insurance
  • Overtimes remunerated with annual leave
  • Annual bonuses based on performance
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Eleni Kyriacou, quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
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    6 November 2023
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  • 1000