GRS Recruitment is working closely with an International Company based in Limassol that provides services to the Shipping Sector and is looking to bring on board a Junior Helpdesk for their office in Limassol. The successful candidate will provide first-line technical support to employees via phone, email, or in person. If you have an interest in joining a growing firm in Limassol, please reach out to Hayley Buckle at GRS Recruitment for more information.
MAIN DUTIES AND RESPONSIBILITIES
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Assist with troubleshooting and resolving hardware and software issues.
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Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
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Assist with user account management, including password resets and access permissions.
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Perform routine maintenance tasks, such as system updates and patches.
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Document support activities and solutions in the ticketing system.
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Escalate complex technical issues to senior IT staff as needed.
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Assist with IT projects and initiatives as assigned.
CANDIDATE PROFILE
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Bachelor’s degree in Information Technology, Computer Science, or related field (preferred).
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Prior experience in a technical support role or relevant internship experience.
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Strong knowledge of Microsoft Windows operating systems and Office applications.
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Management of Inventory of equipment
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Basic understanding of networking concepts and protocols.
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Excellent communication and interpersonal skills.
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Ability to work independently and collaboratively in a team environment.
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A proactive attitude and willingness to learn new technologies.
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Experience working with Active Directory for user account management and group policy administration.
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Familiarity with the Microsoft 365 platform, including Exchange Online, SharePoint, and Teams
COMPANY BENEFITS
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Competitive salary package
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13th Salary
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Private Health Care
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Pension Fund
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Lunchtime Buffet
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Performance based bonus
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A fast-growing and vibrant company
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Great opportunities for career progression
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Exciting company activities, including team-building outings, corporate gatherings, and events.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.