On behalf of our client, an International Insurance firm based in Malta, GRS Recruitment are seeking Non-Motor Commercial Underwriter. This is a fantastic opportunity to be part of a close-knit, professional organisation that values integrity and efficiency. The company specialises in providing tailored insurance solutions. If you have experience in insurance underwriting and a background in insurance or pensions, we would love to hear from you.
MAIN DUTIES AND RESPONSIBILTIES
- Act as a senior underwriting authority for Commercial Lines, managing medium – high complex risks and delivering technically sound underwriting decisions in line with company strategy and risk appetite
- Provide expert guidance to intermediaries and clients on non-motor products, ensuring high-quality service, accurate policy placement, and strong relationship management
- Support the Team Leader and Underwriting Manager in driving portfolio performance, profitability, and growth in line with company targets and objectives
- Contribute to the achievement of business objectives through disciplined underwriting, retention strategies, and selective new business acquisition
- Assist in handling escalated broker/client queries and complaints, ensuring timely and professional resolution
- Support the Technical Underwriting & Product Development Lead and/or other senior members of staff in the delivery of structured training and onboarding support to new recruits in line with company standards and regulatory requirements
- Conduct and/or attend risk surveys where required, providing insights to support underwriting decisions
- Underwrite new business, renewals, and mid-term adjustments within delegated authority limits, ensuring adherence to underwriting guidelines and profitability targets
- Assess complex risks, determine appropriate terms, pricing, and coverage, and escalate where necessary
- Build and maintain strong relationships with intermediaries and clients to support business retention and growth
- Proactively identify cross-selling opportunities across the product suite
- Monitor renewal pipelines, actively follow up with intermediaries, and implement strategies to maintain and improve retention levels
- Support the Team Leader and Underwriting Manager in supervising daily team activities and ensuring operational efficiency
- Provide support to junior staff, ensuring consistent underwriting standards across the team
- Ensure accurate and timely data entry into underwriting systems and maintain high data quality standards
- Handle incoming enquiries (telephone/email) professionally and ensure service standards are consistently met across the team
- Collaborate with senior management and AICEL M to support strategic initiatives and business planning
- Perform additional duties as required by senior management in support of business needs
- Deliver exceptional service to clients and intermediaries across all communication channels
- Ensure timely issuance of quotes, policies, renewals, and documentation in line with agreed service levels
- Maintain strong collaboration with internal stakeholders, including Claims, Finance, and Compliance, to ensure seamless service delivery
- Support resolution of complex queries, claims-related issues, and complaints in a professional and efficient manner
- Contribute to team performance by supporting, guiding, and developing colleagues
- Maintain renewal retention rates in line with company targets through proactive engagement with intermediaries
- Consistent achievement of underwriting profitability and growth targets within defined risk appetite
- High retention rates supported by proactive renewal management and strong broker relationships
- Timely and accurate processing of all underwriting activities and documentation
- Demonstrated technical expertise and sound judgment in underwriting complex risks
- Positive contribution to team development, particularly junior members of staff, through coaching, mentoring, and knowledge sharing
- Effective support to the Technical Underwriting & Product Development Lead in product development, including review of wordings, proposals, and underwriting guidelines
- Strong collaboration across departments, including support for credit control and financial processes where required
- Achievement of individual performance objectives as set annual
CANDIDATE PROFILE
- Minimum of 7+ years of relevant underwriting experience
- Experience with commercial and marine products
- ACII qualification preferred, or actively working toward achieving it within an agreed timeframe
- Proficient in Microsoft Word and Excel
COMPANY BENEFITS
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Annual performance bonus
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Life insurance (2x annual salary)
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International health insurance
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Summer hours
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Hybrid working
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Yearly eye screening
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Parking Space (after 6 months’ probation)
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Payment of professional membership fees
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Education awards for achievement of professional qualifications
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Sponsorship for job-related training
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40% discount on personal insurance policies (after 6 months’ probation)
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Employee Assistance Programme
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.