An international Insurance company (non-life) is searching for an experienced Operations Officer to join their team in Malta. This is a varied role which covers claims, complaints, underwriting oversight and other duties. The ideal candidate will have CII certification and 3 years’ experience within insurance. If you are looking for a an exciting role, please apply for this Malta based Operations Officer role
MAIN DUTIES & RESPONSIBILITIES
Claims Oversight
Intermediaries.
Complaints Management
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Maintain and update the Complaints Register in line with regulatory requirements.
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Acknowledge, investigate, and respond to complaints within prescribed timelines.
Underwriting Oversight
General Duties
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Participation in meetings with MGAs/Insurance Intermediaries.
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Provide administrative and operational support to senior management.
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Support in preparing internal operations reports and assist with regulatory submissions.
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Support internal and external audits, including audits on MGAs/Insurance Intermediaries and thematic reviews.
CANDIDATE PROFILE
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CII Certification (Cert CII) or equivalent .
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A Minimum of three (3) years of experience in insurance operations inclusive of claims and complaints handling.
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Strong organisational skills with attention to detail.
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Ability to analyse data and produce clear reports.
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Good written and verbal communication skills.
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Fluent in both reading, speaking and understanding of Maltese and English.
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Proficiency in MS Office (Excel, Word, PowerPoint)
COMPANY BENEFITS
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A competitive salary based on experience, profile and qualification.
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Indefinite contract.
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Comprehensive insurance coverages.
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Office parking space.
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Exposure to international insurance operations and MGA partnerships.
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Collaborative and supportive work culture
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Michelle Cooper, michellec@grsrecruitment.com quoting the above job reference or call +356 27780664 for further information.
