GRS Recruitment is excited to announce a new opportunity for a Permanent Quality and Compliance Analyst to join our client, a leading Corporate Services company based in Malta. This is a fantastic chance to be part of a dynamic team where your expertise in compliance and quality assurance will play a crucial role in ensuring the highest standards of service delivery and regulatory adherence.
DUTIES AND RESPONSIBILITIES
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Conducting periodic compliance quality checks and monitoring, including but not limited to risk assessments to identify any gaps and recommend the necessary corrective actions or best practices to enhance efficiency and compliance.
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Reviewing and monitoring compliance with local and international regulatory requirements including the Malta Pensions Rules.
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Providing compliance guidance and advice. Dealing with day to day or ad-hoc requests and enquiries received from internal and external stakeholders, including regulatory and law enforcement authorities.
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Participating in and leading compliance related activities and oversight work including the development and implementation of compliance policies and procedures and remediation work.
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Assist on data protection matters that may arise, including dealing and coordinating data subject access requests, maintain the requests register, and ensure that the regulatory time frames are respected.
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Drive the management of complaint handling, ensuring timely investigation, professional resolution and reporting.
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Analyse complaints trends to identify root causes and recommend improvements to prevent recurrence.
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Maintain accurate, appropriate, and consistent records of all complaints.
CANDIDATE PROFILE
- 2+ years of experience in compliance, quality assurance, or a related role in a regulated industry.
- Previous work experience in the Pensions sector and knowledge of pension processes and procedures and regulatory requirements would be considered an advantage.
- Established experience in managing complaint handling.
- Exceptional research and analytical skills with strong attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.
- Well organised, flexible, and able to prioritise key tasks and focus on delivering them under pressure.
- Strong and effective communication skills – verbal and written.
- Influencing and negotiation skills.
- Highly enthusiastic and positive attitude individual with a strong work ethic.
- Experience and Knowledge: The ideal candidate will ideally have worked in the Financial Services Industry for at least 3 years. Knowledge in Regulatory Compliance and AML Legislation is required.
COMPANY BENEFITS
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Competitive salary package.
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Opportunities for professional development and career progression.
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Comprehensive training programs.
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Dynamic and supportive work environment.
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Work-life balance initiatives.
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
If you are a dedicated and proactive individual with a passion for quality and compliance, we encourage you to apply for this exciting opportunity today!