Are you great on the telephone and looking for a flexible hours role? A leading insurance firm is searching for a Sales & Customer Service Representative to join their team in Malta. You will handle customer enquiries and concerns, and concluding sales when applicable and providing product and claim information and solutions to customer insurance queries. The ideal candidate will be fluent in English & Maltese and have experience in a similar role, preferably within the insurance industry. If you are looking to join a great firm, then please send your CV for this Malta based Sales & Customer Representative role today!
DUTIES AND RESPONSIBILITIES
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Provide first-line insurance customer support
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Handling of incoming calls, chats and emails in the most professional and efficient way in line with the company’s standards
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Working closely with other internal departments in resolving customer queries
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Issuing and sending client documentation
CANDIDATE PROFILE
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Minimum of secondary level of education
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Fluency in written and spoken Maltese and English
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Be computer literate and familiar with Microsoft Office application
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Must be outgoing and have a positive attitude together with the ability to relate well with our customers
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Be an excellent team player and work well under pressure
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Portray problem-solving skills and a strong customer-oriented attitude
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Telephone etiquette, communication and organisational skills are a must!
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Experience in the following sectors is considered an asset: Insurance, Contact Centre, Customer Care
COMPANY BENEFITS
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Working hours are 08:00 – 17:00 (flexible)
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Paid breaks and comfort breaks
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Towing and Home Assistance benefit
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Discounted insurance products
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On-the-job training throughout your career
After passing probation
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Michelle Cooper, michellec@grsrecruitment.com quoting the above job reference or call +356 27780664 for further information.
