On behalf of our client, a financial services company, GRS Recruitment are seeking for a VoIP Engineer in Limassol. We are seeking a skilled and detail-oriented professional to manage, maintain, and troubleshoot of VoIP infrastructure. The ideal candidate will have hands-on experience with FreePBX, Asterisk, and QueueMetrics, as well as the ability to work closely with providers to resolve technical issues. If you feel you have the necessary skills, please apply today for this Limassol based role.
MAIN DUTIES AND RESPONSIBILITIES
- Manage and configure FreePBX and Asterisk systems
- Administer and optimize QueueMetrics and other call center systems
- Open and track support tickets with VoIP service providers regarding technical issues
- Run commands and perform troubleshooting directly on PBX servers
- Monitor VoIP traffic using VoIP Monitor and identify potential issues
- Conduct spam checks and take preventive measures to ensure system integrity
- Collaborate with internal teams to improve VoIP system performance and reliability
CANDIDATE PROFILE
- Proven experience with FreePBX and Asterisk configuration and troubleshooting
- Hands-on experience with administration and reporting
- Strong understanding of VoIP protocols (SIP, RTP) and related technologies
- Ability to use VoIP Monitor or similar tools for traffic analysis
- Experience in managing spam and fraudulent call detection
- Good problem-solving skills and attention to detail
- Ability to work independently and manage multiple tasks simultaneously
- Experience with Linux command-line administration
- Familiarity with networking concepts, firewalls, and NAT in VoIP environments
- Knowledge of call center operations and performance KPIs
COMPANY BENEFITS
- Opportunity to work within a dynamic and innovative industry
- Collaborative team environment fostering professional growth
- Competitive salary package
- Flexible working arrangements
- Access to ongoing training and development opportunities
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Kristina Razorenova, kristina@grsrecruitment.com quoting the above job reference or call +357 25 342 730 for further information.