Arabic Speaking Quality Monitoring Agent

icon Limassol
icon Forex
JOB DESCRIPTION

Ref#1157

 

On behalf of our client, an innovating Forex company in Limassol GRS are seeking to recruit an Arabic Speaking Quality Monitoring Agent to join their team. The successful candidate must be Native/fluent in Arabic and would ideally have previous experience in a similar role within the Forex industry.  This is a great opportunity for someone who is looking to join a well-established Forex company and grow alongside the business.  If you are looking to join one of the market leaders in the Forex industry, we are looking forward to receiving your application for this Limassol based Arabic Speaking Quality Monitoring Agent role. 
 
 
MAIN DUTIES AND RESPONSIBILITIES
  • Monitoring recorded calls daily
  • Provide feedback data to management in structured report form
  • Quality Assurance Performance
  • Quantity/Deadlines
 
CANDIDATE PROFILE
  • Fluent in Arabic, both verbal and written
  • Writing proficiency in English
  • Experience in report preparation
  • Good knowledge of Microsoft Office programs – Excel/Word
  • Great listener with attention to details
  • Critical thinker
  • Effectively prioritize urgent cases/multi-task in a fast-paced team environment
  • Previous experience in the same role will be considered as an advantage
  • Fast typing skills will be considered as an advantage.
 
COMPANY BENEFITS
  • Excellent remuneration package
  • 21 days’ annual leave
  • Friendly environment
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Zoe Andreou, at the following email address zoe@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
 

 

Job Summary
  • icon
    10 May 2021
  • icon
    Permanent
  • 1157
  • zoe@grsrecruitment.com