Our client, a reputable Consultancy Services company based in Nicosia, is seeking a dedicated and motivated Assistant Sales Manager to join their dynamic team. This is an excellent opportunity for professionals with a background in sales or business development within the consultancy sector who are eager to contribute to a growing organisation that values integrity, efficiency, and professional development. The successful candidate will contribute to the achievement of the Company’s Sales Plan and support the Business Development and Sales Director in the Company’s ongoing business development and expansion.
DUTIES AND RESPONSIBILITIES
Business Development
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Conduct customer satisfaction surveys at regular intervals regarding the services provided, analyse the results, and share them with the Board of Directors and the relevant Directors.
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Support the Business Development and Sales Director in effectively managing the existing network of internal and external partners and contribute to their regular monitoring and evaluation.
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Participate in events for the purpose of networking and representing the Company.
Sales
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Contribute to identifying and attracting prospective customers to promote the services offered, in accordance with the agreed Annual Plan / Budget.
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Conduct meetings with new customers, record their needs, and recommend services that may be offered based on those needs.
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Collect the necessary information (by telephone and/or on-site visits) from new customers for the preparation of quotations / contracts.
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Prepare and submit quotations to customers based on their needs.
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Where previously agreed / standard services and/or costs need to be modified, coordinate with the relevant Directors and the Finance Director to finalise the quotation to the customer.
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Maintain communication with customers, follow up and/or provide any necessary clarifications (in person, online or by telephone) regarding submitted quotations.
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Ensure that contracts are signed following acceptance of quotations, properly filed, and that all parties involved (Planning Officer and relevant Director(s)) are informed promptly to carry out subsequent actions.
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Maintain the customer relationship management (CRM) system and ensure that its records are updated promptly and comprehensively.
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Carry out quality checks at regular intervals with consultants implementing specific projects to ensure compliance with the terms of customer contracts.
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Maintain regular communication with existing customers to manage professional relationships effectively and seek feedback to assess their satisfaction levels.
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Together with the Director, monitor sales progress against the agreed Plan and take corrective or other action where required.
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Review market trends and prepare recommendations to the Director regarding new programmes and ISO quality management systems.
CANDIDATE PROFILE
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Higher education degree.
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At least 5 years of experience in customer management, sales or business development.
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Proven track record of success in sales and/or business development.
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Approved Human Resource Development Authority of Cyprus (HRDA) Trainer – Lifelong Learning (EQF Level 5).
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Excellent writing skills in English and Greek.
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Excellent proficiency in MS Office applications and CRM systems.
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Knowledge and understanding of the services provided by the Company will be considered an additional qualification.
SALARY AND BENEFITS
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€18,000 – €24,000 Gross Per Annum
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Salary will be determined based on experience, qualifications, and skills. The advertised salary range is indicative, any offer will reflect the successful candidate’s suitability
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Commissions (for benefits)
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be contacted.
To apply for this position, please email your CV to
Kristina Razorenova, kristina@grsrecruitment.com quoting the above job reference or call +357 25 342 730 for further information.