GRS Recruitment is working in partnership with an investment company and are looking for a detail-oriented individual for the position of Back Office Officer to add to our dynamic team in Limassol (on-site). The Back Office Officer will play a key role in ensuring transactions are processed and monitored smoothly, meeting compliance standards, and providing excellent service to our clients. If you have payments experience in the back-office department, at least 1 year of experience then this is the role you have been looking for, apply here today.
MAIN DUTIES AND RESPONSIBILITIES
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Monitor and communicate with Payment Service Providers (PSPs) for funding transactions.
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Perform KYC and due diligence checks.
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Facilitate daily client withdrawals through approval, preparation, and execution processes, ensuring accuracy.
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Maintain records of executed transactions (available in electronic form on the MTS and MT4).
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Conduct ongoing client monitoring for AML purposes.
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Investigate and resolve suspicious cases.
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Settle transactions (deposits, withdrawals, and internal transfers).
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Monitor transactions performed through the company, comparing them to received instructions and sorting any discrepancies.
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Send account statements upon request.
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Archive all relevant documents in CRM (agreements, contracts, confirmations, etc.).
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Handle customer complaints.
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Register disputes and chargebacks.
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Perform other duties and responsibilities as assigned.
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Register and open new clients’ accounts in the company’s software.
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Amend and terminate clients’ accounts in the company’s software.
CANDIDATE PROFILE
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University degree in Business Administration, Economics, Finance, or a related field.
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Basic/Advanced CySEC examination is considered an advantage.
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Fluency in English with excellent communication skills.
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Additional languages (Hebrew, Dutch, Spanish) are an advantage.
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Attention to detail and target oriented.
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Ability to multi-task, prioritize, and manage time effectively.
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Ability to work autonomously as well as part of a team.
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Computer literacy, with knowledge of Microsoft Office applications and CRM systems.
COMPANY BENEFITS
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Competitive remuneration package based on qualifications and experience.
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Private medical insurance.
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Corporate discount card.
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Be part of a dynamic and creative team with a positive and friendly atmosphere.
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Opportunities for professional learning and growth (in-house and external training).
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Corporate events and team-building activities.
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Quarterly team events.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Alex Evangelides, alex@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.
