On behalf of our client, a well-established and CySEC regulated company operating in the Forex Industry, GRS Recruitment are looking for a Back Office Officer to join their Limassol based team. The successful candidate must have previous working experience in a similar role in the Financial Industry. If you have the necessary set of skills for this Limassol based Back Office role, GRS Recruitment look forward to receiving your CV.
MAIN DUTIES AND RESPONSIBILITIES
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Carrying out KYC and AML checks on client’s applications both manually and against the external verification tools, subsequent client onboarding ensuring it is carried out as per relevant regulations and guidelines.
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Monitoring of client transactions, closely collaborating with relevant internal departments particularly with the technical and compliance team and external payment providers.
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Daily team’s task execution record keeping, reporting and a number of ad hoc relevant tasks.
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Respond to customer queries and provide accurate and transparent resolution in timely manner.
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Gather feedback from clients and relay this to the appropriate departments for potential product or service improvements including provision of possible resolutions contributing to continuous improvement.
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Closely working and reporting to supervisor.
CANDIDATE PROFILE
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Excellent knowledge of the English Language both written and verbal.
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1+ year experience in Back Office or similar customer servicing role in a regulated financial services company will be considered an advantage.
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College or university degree.
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Organized, diligent and detail oriented.
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Computer literate, good capacity of Microsoft Office applications.
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Professionalism, work ethic, Self-motivation and a Team player.
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Positive can-do attitude.
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Flexible to work on weekly rotation basis is a must.
COMPANY BENEFITS
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Medical Insurance
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Provident Fund
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22 days annual leave
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Daily catering
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Amalia Tringou amalia@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.