A leading consultancy firm which specialises in the Chinese market, is searching for a Private Clients Junior Executive to join their expanding team in Malta. You will be expected to provide a seamless service to a portfolio of international high-net worth individuals whilst building client relation and assisting them and their families with their immigration application. The ideal candidate will have a minimum of two years’ experience in a similar role and be fluent in both Chinese (Mandarin) and English. If you have the relevant experience and are keen to build on your existing skills, we look forward to receiving your CV for this Malta based Chinese Speaking Private Clients Junior Executive role.
MAIN DUTIES AND RESPONSIBILITIES
- Responsible for the client's journey and any other services derived from it, whilst ensuring client satisfaction at all times
- Compiling residency applications in the shortest timeframe possible while ensuring compliance with the government regulations
- Proactively reviewing the status of client files to ensure the standards of the company are adhered to in respect to timeframes and following up as required
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Liaising with MIIPA, MRVA, Identity Malta, Maltese diplomatic representations and any other relevant government authority or service providers (such as insurance brokers, translation agencies, real estate agents, banks)
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Ensuring that communication with clients and stakeholders is clear and concise and it is done in a professional and timely manner
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Preparing, conducting, and leading meetings effectively while following the meeting agenda, taking minutes, and ensuring that follow-ups are sent on a weekly basis
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Knowledgeable about the current residency/citizenship legislation and keeping abreast with any developments with regards to the relevant residency and citizenship programmes and/or legislation and regulations
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Performing any routine administrative duties as required and any other tasks such as reports, as deemed fit by the Manager
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Supporting and adapting to changes in service in response to business needs
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Ad hoc work as required
CANDIDATE PROFILE
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Minimum two years’ experience in a similar role
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Fluent in both Chinese (Mandarin) and English
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Medium user level in Microsoft Office Applications (Outlook, Word, PowerPoint, Excel)
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Punctuality and reliability, effective multi-tasking skills, ability to work calmly under pressure with a meticulous attention to accuracy and detail
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Work consistently within established timelines and ensure strict compliance with all applicable deadlines
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Excellent interpersonal skills and customer service and a proven ability to work in a collaborative, international and team-oriented environment
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Individual contributor who takes initiative and has a proven ability to make sound decisions, prioritize competing responsibilities
COMPANY BENEFITS
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Normal office hours are from 8:00/8:30/9:00 to 16:30/17:00/17:30, with a minimum thirty (30) minutes break during the day
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Assistance with work permit applications and annual renewals
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Car park membership for employees
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Health insurance cover & company mobile
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Option to work remotely one day a week (following successful probation)
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Early Fridays (all employees work 6 hours on Friday however, they benefit of the full-time salary)
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Pleasant office environment
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Michelle Cooper, michellec@grsrecruitment.com quoting the above job reference or call +356 2778 0664 for further information.