Client Success Manager

icon Limassol
icon Forex
JOB DESCRIPTION

Ref#4103

 

GRS are working with a CySEC regulated Investment Firm and Liquidity Provider who are looking to recruit a Client Support Manager. The successful candidate will be responsible for effective client support in line with the Company’s strategy and goals. If you are interested in working in a stimulating work environment that cares about their employee's development and growth apply now!
 
MAIN DUTIES & RESPONSIBILITIES
  • Leading and managing the operations of the team towards optimal client satisfaction
  • Developing and maintaining positive client relationships
  • Organizing and coordinating client support workflow for maximum efficiency
  • Ensuring compliance with procedures and policies
  • Coaching and motivating the team
  • Identifying training needs and strengthening performance of the team to meet KPIs
CANDIDATE PROFILE
  • At least two years’ relevant managerial experience in the financial industry or related
  • Excellent command of English language (additional language fluency is a plus)
  • Strong communication and negotiation skills
  • CySEC certification, knowledge of MT5, experience with securities are advantageous
COMPANY BENEFITS
  • 22 days’ annual leave
  • Career development
  • Company’s group medical scheme, discount card scheme, sponsorship on work related trainings & professional examination
  • Free complimentary lunch (happy Friday) & Happy hours
 
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Eleni Kyriakou, eleni@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
Job Summary
  • icon
    19 September 2022
  • icon
    Permanent
  • 4103
  • Eleni@grsrecruitment.com
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