GRS Recruitment are working in partnership with a very well-established and well-known Automotive Group of companies recruiting for the position of Customer Advisor to be based in Limassol. If this role seems like the ideal opportunity for you, please send us your CV today for this Limassol Customer Advisor opportunity.
MAIN DUTIES AND RESPONSIBILITIES
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Ensuring the well-being of existing customers regarding their experience with the company, and guaranteeing the highest possible level of after-sales service.
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Ensuring the implementation and maintenance of the service process at consistently high standards.
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Maintaining close and quality professional relationships with existing customers and maximizing their satisfaction with the entire after-sales service experience, as required by the brand(s) represented.
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Collaborating and coordinating effectively with the workshop, team leaders, and supervisor to provide immediate and reliable solutions to the company’s customers.
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Receiving customers’ vehicles for maintenance and repair, and delivering them on the agreed time and according to specifications.
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Receiving, handling immediately, and ensuring the resolution of customer complaints.
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Implementing the company’s Quality Policy in the area of responsibility.
CANDIDATE PROFILE
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At least 3 years of experience in any role related to customer service.
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Academic background in fields related to Automotive or Mechanical Engineering will be considered as an advantage.
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Excellent command of both Greek and English (written and spoken).
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Strong computer skills and proficiency in basic IT software (MS Office).
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Excellent organizational skills and time management.
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Strong interpersonal and communication skills.
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Passion for customer service excellence.
COMPANY BENEFITS
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An attractive remuneration will be offered to the successful candidate, based on qualifications and experience
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Monday – Thursday 08:30 – 17:30
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Friday half day
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13 salaries
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Performance bonus
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Provident fud and Medical insurance
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Professional, positive and team-oriented working environment
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Excellent working environment
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Very friendly and approachable management
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Career development and progression
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Charalambos Iasonos, charalambos@grsrecruitment.com quoting the above job reference or call +357 25 342 722 for further information.