A global and established forex company with offices in Limassol is looking for a Client Relationship Specialist (Dutch Speaking) to join their team. The successful candidate will be a native or near-native Dutch speaker, have relevant experience in the FX/CFD industry, and excellent customer relationship and negotiation skills. If you are interested in joining a friendly team with real opportunities to grow, then this is the job for you! We look forward to receiving your CV for this Limassol based Client Relationship Specialist (Dutch Speaking) role.
MAIN DUTIES AND RESPONSIBILITIES
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Develop the country, territory or region you have been assigned to including but not limited to converting leads into clients and acquiring and establishing business relationships with new and existing partners
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Actively hunt for trading professionals in all social and professional platforms/forums/blogs/communities with the aim of engaging them as clients/partners
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Find the most effective/efficient local marketing channels to promote (in the most practical form) the company and its products
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Assist in the onboarding of trading clients, Affiliates, IBs, Money Managers and other company partners and work closely with customer support to onboard new clients and provide an impeccable user experience to all clients
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Work closely with marketing and back-office teams to prepare necessary sales/marketing content
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Build and maintain solid relationships with prospective partners and proactively work to retain and reactivate clients and partners
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Negotiate the terms of each partnership based on the existing rebate structures
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Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met
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Conduct regular market and competitor analysis and provide feedback on the customer journey to management
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Enforce prudent approach and due diligence to the regulatory framework as per the company policies and ethics
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Travel to conferences and business meetings where required
CANDIDATE PROFILE
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Strong preference will be given to candidates with FX/CFD and online trading industry experience
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Native or near-native Dutch is required and fluent English is essential with the preference towards individuals with working experience or connections in the region
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Minimum Bachelor’s degree (Master degree preferred) in Accounting, Business, management, Economy and/or marketing and related disciplines
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Client focused with excellent customer service and negotiation skills
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Excellent communication and written skills
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Ability to influence and persuade a mutually beneficial outcome for the company and the client
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Dynamic, self-motivated, competitive and strong desire to succeed
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Ability to work well independently as well as in a team and can-do attitude
COMPANY BENEFITS
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Welcoming, young and multicultural team with approachable leadership
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Exposure to global dynamics
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Hardware of your choice and software per your request
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Remuneration that you could influence with performance: both salary reviews and bonuses
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Medical insurance following probation period
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Company team lunch every Friday
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New office with company paid parking
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Kristina Razorenova, kristina@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
