GRS are working closely with an International Entertainment Company based in Paphos who are currently searching for German Speaking Customer Co-ordinator to join their growing team. The successful candidate will be tasked with managing necessary arrangements for clients and supporting the team with inbound enquiries.
MAIN DUTIES AND RESPONSIBILITIES
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Advice and support for customer concerns.
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Reservation control for customers.
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Dealing with inbound inquiries and customer appointments via SMS, telephone and email.
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Processing customer concerns in the CRM program.
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Support in the travel planning.
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Control and confirmation of payments.
CANDIDATE PROFILE
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Clear and confident telephone manner with previous customer support experience.
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Fluent spoken and written German and English.
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Excellent PC skills.
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Flexible with work hours - May include evening and weekends.
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A friendly and open demeanor.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Hayley Buckle,
hayley@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.