On behalf of our client one of the world’s largest financial services companies we are seeking a German Speaking Customer Service Representative to join their rapidly expanding Limassol operation. The successful candidate will have previous customer service experience and knowledge of financial markets. If you feel you have the necessary skills and experience then this Limassol based German Speaking Customer Service Representative position would be a great career move in joining a well-established brand who offer a professional, rewarding atmosphere with a company that puts on emphasis on professional standards, while keeping the workplace fun.
MAIN DUTIES AND RESPONSIBILITIES
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Be an effective bridge between company and clients.
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Provide first level support to the company’s clients by chat, e-mail, and phone.
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Receive requests for assistance and support and respond with the utmost professionalism possible according to the company’s guidelines.
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Keep the customer’s interest alongside company’s requirements in mind at all times.
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Interact with clients through both written and verbal communication.
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Keep vigilance regarding company's compliance with Cyprus and Global regulations.
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Represent the company and product at the highest possible level and provide a “WOW” professional and service experience.
CANDIDATE PROFILE
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Basic understanding of the financial markets.
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Experience working in customer service.
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Must be already living in Cyprus, this is not a relocation position
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Ability to work shifts and weekends - 5 working days per week.
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Fully fluent in both German and English.
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Service Orientation
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Phenomenal inter-personal skills.
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High motivation to succeed and contribute.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Ross Pitman, ross@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.