Our client is a specialist insurance organisation operating within the European Yacht and Marine Trades sector, with an expanding international portfolio across Greece, Ireland, and wider Europe. Due to continued growth, they are seeking an organised and detail-oriented Administrator to join their team and support the day-to-day operations of the business. This role will suit an administrative professional who enjoys working in a structured environment, managing documentation, supporting clients and brokers, and ensuring the smooth processing of insurance policies. Previous experience within insurance administration would be highly advantageous, although candidates from other professional services or regulated environments will also be considered. The successful candidate will work closely with clients, brokers, underwriters, and insurers, providing administrative and operational support across an international insurance portfolio while ensuring the highest levels of accuracy and customer service. The role will initially be fully remote based in Cyprus, with potential future hybrid or office-based arrangements as the business continues to expand locally.
MAIN DUTIES AND RESPONSIBILITIES
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Prepare, issue and amend insurance documentation including quotations, policies, certificates, endorsements and renewal documentation
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Maintain accurate and up-to-date records across internal policy administration systems
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Process policy transactions in a timely and accurate manner, ensuring adherence to agreed service standards
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Act as a first point of contact for client and broker enquiries, providing professional and efficient support
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Chase outstanding information and documentation from clients, brokers and insurers where required
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Support underwriting and broking teams with a broad range of administrative activities
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Input, verify and maintain client and policy data, ensuring accuracy and regulatory compliance
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Perform regular reviews and audits of records to identify and resolve discrepancies
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Assist with the preparation of reports, policy summaries, renewal schedules and management information
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Ensure all activities are completed in accordance with company procedures, compliance requirements and data protection regulations
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Support internal audit and quality assurance processes
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Manage incoming and outgoing correspondence, emails and documentation
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Contribute to process improvements and the continued development of operational efficiencies within the business
CANDIDATE PROFILE
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Experience working within insurance, financial services or another regulated environment would be advantageous
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Strong administrative and organisational skills with excellent attention to detail
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Ability to manage multiple priorities and work effectively to deadlines
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Excellent verbal and written communication skills in English
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Strong customer service skills with a professional and proactive approach
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Competent user of Microsoft Office including Word, Excel and Outlook
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Ability to work independently while contributing positively as part of a team
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Experience dealing with policy documentation, renewals, endorsements or claims administration would be advantageous
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Previous exposure to marine insurance or the shipping sector would be beneficial but is not essential
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Positive attitude with a willingness to learn and develop within the insurance industry
SALARY AND BENEFITS
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€26,000 - €30,000 Gross Per Annum
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Salary will be determined based on experience, qualifications, and skills. The advertised salary range is indicative, any offer will reflect the successful candidate’s suitability
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Fully remote working arrangement based in Cyprus (with potential future office-based transition)
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Opportunity to join a growing specialist insurance organisation
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Exposure to international insurance markets and underwriting facilities
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Work with a diverse European client portfolio
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Excellent long-term career development opportunities within the insurance industry
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Competitive salary package dependent on experience
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Supportive and professional working environment
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Ross Pitman, ross@grsrecruitment.com quoting the above job reference or call +357 25 342 736 for further information.