On behalf of our client, International insurance company based in Malta, GRS Recruitment are seeking an Insurance Junior Underwriter. The ideal candidate will respond to customer/broker enquiries and advise on all motor products and services; underwrite quotes, amendments and issue policies and renewals in accordance with current underwriting guidelines. Deliver a high level of customer service and cross sell products where appropriate. If you have a background in Insurance Claims and Pensions, and are eager to develop your underwriting expertise within a supportive environment, this role could be an excellent fit for you.
MAIN DUTIES AND RESPONSIBILITIES
- Answering telephone calls at all times
- Prepare quotes and issue new policies and renewals within established limits and according to documented procedures
- Input data into the underwriting software system
- Perform any other duties as assigned by senior management or the Core team
- Deliver a high level of customer service to brokers/intermediaries during face-to-face contact, by telephone and by email
- Liaise with brokers/intermediaries, claims unit and/or underwriting regarding clients’ claims or clients’ insurance needs
- Liaise with, assist Finance Department with brokers/intermediaries queries
- Chase brokers/intermediaries for renewals and make appropriate notes on the underwriting system
- Ensure that all the necessary renewal documentation and renewals are issued to brokers/intermediaries within the required timeframes
- Follow up of with brokers/intermediaries renewals to ensure instructions are received prior to expiry date
- Assist with credit control as required
- Individual performance objectives will be set on an annual basis
CANDIDATE PROFILE
- Minimum of post-secondary level of education or higher
- At least 2 years of experience as a motor insurance underwriter
- Excellent communication and interpersonal skills
- Preferably Maltese speaking
- Proficient in English (communication & written)
- Proficient in Microsoft applications and basic IT use Ability to work independently and as part of a team to reach individual and departmental goals
COMPANY BENEFITS
- Yearly performance bonus
- Life insurance (2x annual salary)
- International health insurance
- Summer hours
- Yearly eye screening
- Parking access (after 6 month’s probation)
- Hybrid working (Depending on necessities)
- Payment of professional membership fees (e.g., CII)
- Education awards for professional qualifications
- Sponsorship for job-related training
- Staff discounts on personal insurance policies (after 6 months' probation)
- Employee Assistance Programme (confidential support service)
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.