GRS Recruitment is excited to partner with a reputable Legal firm based in Malta and is seeking to recruit an IT Support professional who will act as the first line of technical assistance to the workforce. This is a fantastic opportunity for someone passionate about troubleshooting and providing top-tier technical assistance within a professional legal environment. If you are confident in your troubleshooting abilities and eager to advance your IT career within a leading legal firm, we invite you to apply for this exciting opportunity today.
MAIN DUTIES AND RESPONSIBILITIES
- Troubleshooting and resolving hardware and software issues
- Provide user support by assisting non-technical users in understanding and resolving technical problems
- Maintain the firm’s IT systems and perform routine maintenance to ensure smooth operation
- Manage user accounts and access rights, including creating, updating and removing user accounts as necessary
- Maintain accurate documentation of issues, solutions and processes
- Liaise with external IT support providers when required
CANDIDATE PROFILE
- A Diploma or Degree in IT or a related field
- At least 1-3 years of experience in an IT support environment
- Ability to work independently and on own initiative as well as in a team
- Strong communication skills, with the ability to interact effectively with both technical and non-technical stakeholders
- Good problem-solving skills with a patient and methodical approach
- Ability to work under pressure and manage multiple tasks
COMPANY BENEFITS
- Opportunity to work in a dynamic and collaborative work environment
- A positive workplace culture that values initiative and teamwork
- A competitive salary package commensurate with experience
- Employee benefits such as Health Insurance
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
