A successful online money institution is working with GRS to recruit an IT Support Officer to join their team in Nicosia. The successful candidate will have a minimum of 2 years professional experience in a similar role, and be fluent in English, and Greek. If you are looking for an opportunity to join an exciting company, we are looking forward to receiving your application for this Nicosia based IT Support Officer role.
MAIN DUTIES AND RESPONSIBILITIES
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Installation and configuration of computer hardware operating systems and applications
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Monitoring and maintaining computer systems and networks
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Guiding staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
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Troubleshooting system and network problems, diagnosing and solving hardware or software faults
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Replacing parts as required
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Providing support, including procedural documentation and relevant reports
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Following diagrams and written instructions to repair a fault or set up a system
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Supporting the roll-out of new applications
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Setting up new users' accounts and profiles and dealing with password issues
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Responding within agreed time limits to call-outs
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Testing and evaluating new technology
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Conducting electrical safety checks on computer equipment
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Rapidly establishing a good working relationship with customers and other professionals, such as software developers
CANDIDATE PROFILE
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Undergraduate and / or Postgraduate degrees in Computer Science or related disciplines
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2 - 3 years of related professional experience will be considered an advantage
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Strong software and operating systems literacy
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Strong customer focus
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Ability to work effectively in a team environment
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Ability to work well under pressure
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Strong organisational skills and attention to detail
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Strong multitasking, troubleshooting and problem-solving skills
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Excellent command of the Greek and English languages, both verbal and written
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Elysseos Odesseos at
elysseos@grsrecruitment.comquoting the above job reference or call
+35725342720 for further information.