GRS are seeking a motivated and dynamic Japanese Speaking Customer Support Representative on behalf of our client, an industry backed, fast growing regulated company providing single wallet white label casino and sports solutions via mobile, tablet and PC to join their Limassol Office. Our Clients already have more than 60 well-established partners in the casino vertical. Licensed out of U.K and Malta with offices in Cyprus, Israel and London. If you would like to apply for this role, we look forward to receiving your CV.
MAIN DUTIES AND RESPONSIBILITIES
-
Dealing directly with clients’ queries over chat system, e-mail and phone
-
Answering client’s requests
-
Promoting products and services to clients
-
Optimize customers’ satisfaction
-
Interacting with other departments as necessary to meet client’s needs
-
Maintaining professionalism at all instances
CANDIDATE PROFILE
-
Able to work shifts on rotation (10:00 – 19:00 and 03:00 – 12:00 Monday to Sunday)
-
Experience preferred but not mandatory
-
Fluent in English
-
Native Japanese language proficiency
-
Attention to details and quality of work
COMPANY BENEFITS
-
Career development
-
21 day’s annual leave
-
Group Medical Scheme
-
Complimentary lunch
-
Team Building Activities
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.