A leading IT company which provides systems integration of Servers, Storage, Networking, Security, Data Protection, Cloud, Virtualization and Development is searching for a Microsoft 365 Specialist to join their team in Malta. You should possess the ability to adequately research and identify solutions to software and hardware issues. The perfect candidate will have exposure on Office 365: SME for Azure Active Directory, Active Directory Federation Services (ADFS), Exchange Online, Exchange Online Protection (EOP), Teams, and other O365 workloads. If you have the required skills and wish to join a fun and vibrant company, then we look forward to receiving your CV for this Malta based Microsoft 365 Specialist role
MAIN DUTIES AND RESPONSIBILITIES
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Possess the ability to adequately research and identify solutions to software and hardware issues
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Diagnose, troubleshoot and follow-up technical issues to completion
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Professionally communicate with our clients to provide prompt and accurate feedback with the aim to track issues through to resolution within agreed time limits
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Resolve such client issues remotely through a series of actions via phone, email, or chat
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Be aware and willing to escalate unresolved issues to appropriate internal and external teams.
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Assist on larger ICT Systems and Managed Services Projects as required
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Accurately document task timings as well as maintain documentation for both internal and external projects and systems
CANDIDATE PROFILE
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An individual with hands on experience delivering messaging and collaboration solutions utilizing Microsoft Exchange and Exchange Online within large complex environments. Office 365 and Exchange Migration experience is considered a plus.
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Exposure to Office 365: SME for Azure Active Directory, Active Directory Federation Services (ADFS), Exchange Online, Exchange Online Protection (EOP), Teams, and other O365 workloads.
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Extensive experience with Office 365 Exchange Online administration (mailbox, policies, transport rules, etc.)
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Experience with Office 365 monitoring service health, account management processes, and management of service requests.
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A liaison to the Security Operations team to ensure a secure productivity environment.
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Exposure administering and supporting an enterprise-level hybrid Microsoft Exchange infrastructure.
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Ability to evaluate system designs, provides recommendations to improve performance, security, and functionality.
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Assist with continued improvement and automation opportunities on IT internal processes.
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Office 365 Licensing administration.
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Exposure managing Microsoft Security Stack components including; Defender for Office 365, Defender for Identity, Defender for Cloud Apps, Azure Active Directory Premium, Microsoft Information Protection, Microsoft Endpoint Manager, Data Loss Prevention and Compliance Center Experience including – Litigation Hold, Retention, and eDiscovery.
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Active Directory: Must have hands on experience helping to managing and maintaining AD, GPO’s, On-Premises Active Directory Migrations.
COMPANY BENEFITS
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Excellent career growth and training opportunities
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A well-built team of like-minded individuals who form a cohesive and co-operative work environment.
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The chance to work with brand new products and be a part of their development, exposure, and growth.
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We understand the value that our team brings, and an attractive remuneration package reflects this.
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We proactively seek to evaluate the growth of our employees and reward appropriately.
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An equal opportunity employer.
To apply for this position, please email your CV to
Michelle Cooper, michellec@grsrecruitment.com quoting the above job reference or call +356 2778 0664 for further information.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.