GRS Recruitment is excited to announce a fantastic opportunity for a Premium Customer Success Officer (French Speaking) to join our client, a leading Forex Trading company located in the vibrant city of Limassol. We are looking for a talented and experienced Premium Customer Success Officer to join our team who will be responsible for working closely with clients by maintaining a nice and steady relationship with them. If you feel you have the necessary skill, please apply today for this Limassol based role.
MAIN DUTIES AND RESPONSIBILTIES
-
Building and maintaining long lasting relationships with existing clients, offer them the best solution services
-
Ensuring your existing clients are satisfied as well as gaining and using feedback
-
Researching industry trends
-
Giving presentations to clients about products or services
-
Resolving and answering any questions asked by the client, if able to help or escalate it to the relevant department
-
Ensuring that the terms of a contract are adhered to by both your employer and clients
-
Understanding and helping to meet the targets and aims of the client
CANDIDATE PROFILE
-
Degree in Economics, Business, or any other relevant field
-
At least two years of experience in a Client Relationship, Sales, Business Development, Customer Support role within the Forex industry
-
Excellent command of the French and English language. Additional languages will be considered as an advantage
-
Good understanding of financial markets and financial instruments
-
Knowledge of technical and fundamental analysis
-
Excellent copywriting skills
-
Being familiar with our at least main events / parameters of events / profile parameters
-
Self-motivated and high achiever
-
Excellent communication and time management skills
COMPANY BENEFITS
-
24 working days annual leave
-
Comprehensive Global Medical Insurance Plan, with coverage for the employee and their immediate family from day one
-
Udemy Business unlimited membership
-
Company discount card with access to various goods and services
-
Corporate events and team building activities
-
Professional and personal development opportunities in a fast-growing environment
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Hayley Buckle, hayley@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.