We are excited to present an excellent opportunity to become a key member of a reputable insurance company based in Malta. Our client is seeking a dedicated Sales & Customer Executive to support their growing team. The Sales and Customer executive is responsible for driving new business generation, building strong client relationships, and delivering high-quality customer service. This role is highly target-driven and focuses on prospecting, converting leads, and building long-term client relationships.
DUTIES AND RESPONSIBILITIES
Sales Generation
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Actively identify, approach and acquire new clients for life insurance products.
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Achieve and exceed assigned sales targets.
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Follow up consistently with prospects to convert opportunities into sales.
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Upsell and cross-sell additional products to existing clients.
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Prepare quotations and ensure accurate completion of new business documentation.
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Maintain accurate and up-to-date client records in internal systems.
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Support clients with policy updates, renewals, and servicing requests as needed.
Client Relationship Management
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Build and maintain strong, long-term relationships with clients.
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Provide ongoing support to retain clients and encourage repeat business.
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Handle client queries promptly via face-to-face meetings, phone and email.
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Resolve customer concerns efficiently to protect and enhance client relationships.
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Ensure a high level of customer satisfaction to drive referrals and retention.
CANDIDATE PROFILE
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Proven sales ability or strong interest in a sales driven career (experience in insurance/financial services is an assets).
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Excellent negotiation, persuasion, and closing skills.
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Strong communication and interpersonal skills.
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Target-oriented with a proactive and self-motivated attitude.
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Ability to work independently and as part of a team.
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Michelle Cooper, michellec@grsrecruitment.com quoting the above job reference or call +356 27780664 for further information.