Senior Pension Claims Associate

icon Malta
icon Banking & Finance
JOB DESCRIPTION

Ref#9758

 

On behalf of our client, a leading insurance provider, GRS Recruitment are seeking a Senior Claims Associate in Malta. This is a fantastic opportunity to join a company that values integrity, professionalism, and excellence. If you have experience in compliance with a background in insurance or pensions, this could be the perfect role for you to develop your career in a supportive and dynamic environment.
MAIN DUTIES AND RESPONSIBILITIES
  • Take a leading role on the team, acting as a mentor and role model to junior members of the team.
  • Assist Claim Associates on the team to carry out their day-to-day duties.
  • Develop a technical expertise in financial and tax regulations in key jurisdictions including Malta and Gibraltar having received in-depth training.
  • Process and review retirement and other claims payments ensuring compliance with the MFSA Rules, Malta Inland Revenue, Gibraltar Income Tax and Her Majesty’s Revenue and Customs (HMRC) requirements at all times.
  • Checking the accuracy of the work of Claim Associates on the team, ensuring work iS completed to a high standard and correct from a technical and legislative perspective.
  • Assist in ensuring AML/CFT obligations are met within the team by overseeing due diligence checks, ensuring documentation is properly recorded, and escalating any unusual or suspicious activity to the Compliance team or MLRO in accordance with internal reporting procedures.
  • Be the first point of contact for all benefit queries received from Financial and Tax Advisers and Members from around the world, providing them with a very well supported service.
  • Take the initiative to continuously improve processes and drive efficiencies.
  • Be involved in a range of projects already scheduled and projects driven by Regulatory changes.
  • Perform additional tasks as required by your manager.
CANDIDATE PROFILE
  • A minimum of 2+ years’ experience in the pensions industry is essential.
  • Professional pension qualifications desirable although not essential.
  • Proven experience in claims management within pensions or insurance sectors.
  • Strong understanding of compliance regulations and procedures in pensions or insurance.
  • Excellent organisational and time management skills.
  • Attention to detail and a thorough approach to claims processing.
  • Good communication skills, both written and verbal.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Knowledge of relevant legislation and regulatory standards in Malta or similar jurisdictions.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
 
To apply for this position, please email your CV to Michelle Cooper, michellec@grsrecruitment.com quoting the above job reference.
 
Job Summary
  • icon
    9 September 2025
  • icon
    Permanent
  • 9758
  • michellec@grsrecruitment.com