A long-standing Software Development company with offices in Cyprus and abroad is working in partnership with GRS Recruitment to hire a motivated and customer-oriented Software Support Specialist with accounting and bookkeeping knowledge for their Limassol based team. The successful candidate will provide technical and functional support to customers using our accounting and payroll software solutions, assist with software implementation, and deliver high-quality customer service.
MAIN DUTIES AND RESPONSIBILITIES
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Provide telephone, remote, and on-site customer support.
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Assist clients with the installation, configuration, and operation of accounting and payroll software.
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Troubleshoot software issues and provide timely solutions.
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Guide customers on bookkeeping procedures and software best practices.
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Perform customer training and software demonstrations.
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Liaise with the development team regarding software enhancements and reported issues.
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Maintain accurate records of support cases and customer communications.
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Participate in software testing before new releases.
CANDIDATE PROFILE
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Diploma or Degree in Accounting, Bookkeeping, Finance, Business Administration, Information Technology, or a related field.
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Practical knowledge of bookkeeping and accounting principles.
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Previous experience in accounting software support will be considered a strong advantage.
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Excellent communication and customer service skills.
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Strong analytical and problem-solving abilities.
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Ability to work both independently and as part of a team.
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Good command of Greek and English (written and spoken).
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Excellent computer literacy and willingness to learn new technologies.
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Valid driving licence.
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Experience using accounting software.
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Knowledge of payroll processes.
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Familiarity with Microsoft Windows
SALARY AND BENEFITS
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€19,500 - €29,900 Gross Per Annum
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Salary will be determined based on experience, qualifications, and skills. The advertised salary range is indicative; any offer will reflect the successful candidate’s suitability.
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13th salary
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Continues training and professional development
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Friendly and professional working environment
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Modern Offices I the centre of Limassol
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Working Hours: Monday-Friday 08:00-13:00 and 14:30-17:30
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Team bonding activities
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Ioulia Ananikidou, ioulia@grsrecruitment.com quoting the above job reference or call 25342729 for further information.
