GRS Recruitment are working with an established, leading well-known Telecommunications provider in Nicosia who are searching to recruit a Business Analyst to join the team on a 2-year Contract. For this role we are looking for a professional individual with at least 3 years of relevant experience. If this sounds like the role you have been looking for and able to commit to a contract role then GRS Recruitment would love to hear from you today.
MAIN DUTIES AND RESPONSIBILITIES
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Lead workshops and interviews with stakeholders (Sales, Marketing, Operation and Support, Finance, Legal) to identify business needs and pain points.
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Distinguish business requirements between "wants", "needs" and “must haves” to prioritize features
Convert high-level business requirements into detailed Functional Specifications. Create:
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User stories, and acceptance criteria
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User journeys and process flows
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Functional and non-functional requirements
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Wireframes and data flow diagrams
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Define system integrations and reporting requirements within the CRM ecosystem
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Map current-state ("As-Is") vs. future-state ("To-Be") business processes.
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Develop a deep understanding of the core product/solution architecture, capabilities, and constraints
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Map new business and user requirements effectively onto the existing solution
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Identify gaps between current capabilities and emerging needs
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Propose and define feature enhancements and extensions to evolve the core solution or design new requirements via customized solutions
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Collaborate with Technical Architects to ensure functional designs are feasible and scalable.
UAT Design & Execution
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Design comprehensive UAT test plans and scripts based on the initial business requirements.
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Coordinate with business users to execute testing, ensuring the CRM meets the "Definition of Done."
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Manage the defect logging process, prioritizing fixes with the dev team before the final go-live.
CANDIDATE PROFILE
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At least 3 years of experience in Business Analysis, Technology Consulting or Product Management
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Prior experience with a Telecommunications company would be an advantage
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Experience in building requirements for systems’ implementations – including but not limited to user journey definitions, functional design and specifications, file specifications, user flow diagrams etc.
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Proven experience working with third parties for projects’ implementation, integration and/or Migration projects
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Degree level education preferably in Engineering, Computer Science, Information System Management or similar
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Understanding of web and mobile technologies, web services, APIs.
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Excellent communication skills and teamwork. Able to interact with cross-functional business teams as well as to closely cooperating with virtual teams.
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Fluency in English, Greek would be an advantage.
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Ability to commit to a 2 year contract role with an immediate start.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Laura Constantinou laura@grsrecruitment.com quoting the above job reference or call +357 25 342 733 for further information.
