A leading investment bank is looking for a Client Relationship Officer to join their team in Malta. You will deliver customer relationship management – assisting customers with general queries and/or directing their queries to the relevant department within the Bank. The ideal candidate will have a bachelor’s Degree in Banking and Finance or any relevant qualifications and a years’ experience in a similar role. If you feel you have the necessary skills and experience, then we look forward to receiving your CV for this Malta based Client Relationship Officer role.
MAIN DUTIES AND RESPONSIBILITIES
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Collaborate with introducers of Business for the purpose of considering Bank Account applications of Corporate Entities and/or Fund Structures
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Assessment of a Customer Profile against the Bank’s Customer’s acceptance guidelines
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Coordination with Introducers of Business to collect due diligence documents needed to open a Bank Account
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Liaise with other departments to collect KYC and other documents required to process an account opening application
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Customer relationship management – assisting customers with general queries and/or directing their queries to the relevant department within the Bank
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General relationship management with customers to promote the efficient use of services offered by the Bank, including the taking of deposits, card services, foreign exchange and online banking
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Assist in developing prospect relationships and to enhance, grow and retain those relationships
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Client research through various media and with various counterparties or information outlets
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Assist in redaction and maintenance of processes and procedures
CANDIDATE PROFILE
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Bachelor’s Degree in Banking and Finance or any relevant qualifications
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A minimum of 1 year of experience in a similar role
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Good IT knowledge
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Proactive, focused and able to plan and meet deadlines
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Hands on with a can do attitude
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Capable of managing clients’ requirements accurately and efficiently
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Must possess excellent verbal and written communication skills in English
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Able to work in a team and willing to learn new skills
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Must have an eye for details
COMPANY BENEFITS
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.