On behalf of our client, a well-established IT Service company, GRS are seeking to recruit an IT Engineer to be based in Limassol. If you have the necessary skills and experience, then GRS are looking forward to receiving your CV for this Limassol based IT Engineer role.
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Lead and manage a team of IT support Engineers, providing mentorship, guidance, and support.
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Administration and configuration of several clients IT infrastructures
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Providing 2nd and 3rd line user’s support to ensure SLA compliance.
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Oversee IT support operations, including incident resolution, service requests and project management.
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Collaborate with clients to understand their IT needs and develop strategies for meeting those needs.
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Implement and maintain IT support policies, procedures, and best practices.
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Engage in Presales activities and help the Presales team to design the best techno-economical solution, including the presentation of the turn-key solution to the customers.
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Evaluate, Design, install, and configure complete Infrastructure solutions, including components like Servers, Storage, Virtualization, Backup, Operating Systems, Cloud and other, aligning with clients’ requirements.
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Design/install and configure enterprise IT systems, wired and wireless (ubiquity /Aruba) networks (routers, firewalls, switches, etc.) as well as 3CX IP telephony systems, ensuring high quality and timely delivery.
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Design Hybrid Cloud solutions utilizing technology components from the leading vendors in the industry, like Microsoft, HPE, Dell.
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Design and implement robust Disaster Recovery and Business Continuity solutions in cooperation with the management and pre-sales team.
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Design the solutions and find the right products and prices.
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Design, implement and support Microsoft Exchange, Active Directory, VMware, Veeam
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Plan, install, configure, and support Microsoft Cloud Services (Azure, Office 365)
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Ability to meet deadlines.
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Liaise with vendors and other IT personnel for problem resolution.
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At least 5 years hands-on experience as a Systems Engineer
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Bachelor’s University degree in Information Technology, Computer Science, or a related field
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Master’s degree in a related field will be considered as an advantage.
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Experience with Service Desk Solutions will be considered an advantage.
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Proven experience as a System Administrator or similar role
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Experience with installing, configuring, and maintaining IT Equipment
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Networking / IT Troubleshooting (Windows Server 2008-2019), MS Exchange 2013-2019
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Good knowledge as a Microsoft 365 administrator
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Knowledge of Active Directory, DHCP, etc.
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Multitask with corporate partners.
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Ability to work under pressure and handle emergency situations effectively.
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Excellent knowledge of Greek and English languages
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Excellent knowledge of virtualization concepts and experience with VMware, Hyper-V, VLAN’s, VDI’s etc.
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Team Player, honest and reliable.
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High degree of professional ethics and integrity.
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.