GRS Recruitment is delighted to present a fantastic opportunity for an IT Helpdesk Officer to join our client, a prestigious Corporate Services company located in Nicosia. The successful candidate will provide first-line technical support to colleagues, assisting with hardware, software, and network issues, while also contributing to IT projects and supporting the company’s IT systems. This is an exciting role for a motivated individual ready to leverage their IT support and helpdesk experience in a professional environment. If you feel you have the necessary skills, please apply today for this Nicosia based role.
MAIN DUTIES AND RESPONSIBITLIES
- Provide first-line support for hardware, software, and network issues via phone, email, and in-person
- Install, configure, and maintain computers, printers, and other office equipment
- Troubleshoot and resolve technical problems across various platforms and applications
- Monitor and maintain the performance of applications and infrastructure components
- Assist in the implementation of new systems, software, and applications
- Help implement and maintain IT security processes and tools
- Provide general support with ad-hoc IT tasks and special projects as needed
CANDIDATE PROFILE
- University degree in Computer Science, Engineering, or a related field
- Up to 2 years of experience in a similar IT support role
- Strong understanding of operating systems, software applications, and security tools
- Familiarity with hardware components and peripheral devices
- Energetic, positive, and a collaborative team player
- Self-motivated, quick learner, and able to work in a fast-paced environment
- Ability to handle multiple tasks efficiently and work well under pressure
- Strong customer service orientation with the ability to communicate technical information to non-technical users
- Fluent in Greek and English
COMPANY BENEFITS
- An attractive remuneration package will be offered to successful candidates based on qualifications and experience
- 13th salary
- Provident fund
- medical cover and life insurance
Due to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Ioulia Ananikidou, ioulia@grsrecruitment.com quoting the above job reference or call +357 25 342 720 for further information.
