A well-established IT firm is searching for a talented IT Technical Support Officer to join their team in Malta. You will be responsible mainly for first-level support, maintenance and troubleshooting on workstations and laptops. printers and others. The ideal candidate will hold Cisco CCNA or Microsoft certification. If you have the required skills and background and are looking to join an established firm, GRS look forward to receiving your CV for this Malta based IT Technical Support Officer role.
DUTIES AND RESPONSIBILITIES
CANDIDATE PROFILE
- Cisco or Microsoft certification.
- Understanding basic Microsoft cloud technologies like Office 365 would be considered a plus
- Diploma in IT mainly focusing on the hardware side
- Experience in using a ticketing system for support management
- Possess a valid driving license to drive in Malta.
- Can communicate efficiently in English.
- Have a proactive approach
- Be innovative and creative
- Have the ability to work on your own initiative and prioritise time accordingly.
- Be meticulous and attentive to detail
- Have good communication skills speaking fluent English
- Be motivated and ready to work in a fast-paced environment
- Be ready to learn new technologies and approaches
- Be motivated by challenges
- Willing to work during weekends and festivities on a shift basis when needed
- Be ready to provide constructive criticism and participate in distinctive points
- Be a logical thinker with a structured approach to problems
COMPANY BENEFITS
- Chance of working on international and local projects
- Fresh and modern office environment
- Opportunities to grow with a growing team
- Exposure to new approaches and the latest technologies on the market
- Opportunity to learn from experienced team members and mentors
- General working hours 8am – 5pm
- Salary negotiable depending on experience
Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.
If you are passionate about IT support and are looking for an exciting new challenge, we would love to hear from you! Please apply now with your updated CV to seize this opportunity!