A dynamic online marketing company are working with GRS to recruit a Sales Operations Admin to join their expanding team in Limassol, Cyprus. The successful candidate will be an energetic and personable professional with exceptional communication, and time management skills. The successful candidate will have a minimum of 1-3 years previous experience in a sales support role, with a high fluency in English. The prime location of their Limassol office and rewarding culture makes this a great opportunity to join this growing international company as a Sales Operations Admin.
MAIN DUTIES AND RESPONSIBILITIES
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Assist the Sales/CSM teams in its’ daily work.
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Maintain and update sales data in several software programs.
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Organizing, analysing, understanding and escalating teams and client’s requests.
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Serve as a liaison (coordinator) between internal teams and sales teams.
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Teams deals requests review/QA according to pre-defined criteria and processes.
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Responsible for the employees training on several CRM’s used.
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Create dashboards and reports to support several teams.
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Proactively identify data improvements, operational issues, enhancements, gaps in processes/systems and system customizations that meet business/data integrity requirements and implement timely resolution(s).
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Define, write, maintain and edit processes, policies, procedures, training manuals, and sales-related resource material.
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Communicate protocols/policies to team members and follow up to ensure compliance and consistency, taking corrective action as necessary and documenting the issue and actions taken.
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Working closely with the legal team to understand and implement our client’s compliance changes requirements.
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Responsible for follow ups, massive QA, massive amendments, send multiple notifications/updates/reminders cross company and confirmations in a very organized and clear way.
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Meet the SLAs as defined.
CANDIDATE PROFILE
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1-3 years relevant experience in Sales Operation/ Affiliate Management/ Finance / Organization and Methods/ or other operational teams and similar position in the gaming industry.
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Strong analytical skills – ability to synthesize information from various sources and draw meaningful conclusions.
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Reporting expertise (Microsoft office programs: word, Excel, PowerPoint).
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Understanding of CRM and database software.
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Ability to write advanced processes.
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Strong and effective communication and organisational skills a must.
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Attention to details a must.
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Ability to multitask and problem solve.
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Highly proficient in English.
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Dedicated and highly motivated to be able to cope with the pressure.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to
Ross Pitman, ross@grsrecruitment.com quoting the above job reference or call
+357 25 342 720 for further information.